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Berry Bros. & Rudd: Head of Events & Education

Published:  17 July, 2018

Berry Bros & Rudd’s Events & Education team is renowned for providing our customers with unique and world class Wine & Spirit-related hospitality and events.

The team organises and hosts around 1,000 events a year in our private cellars and dining rooms at No.3 St James’s Street, for both corporate and private customers. This includes a combination of private-hire dining, themed wine tastings and dinners, and more structured Wine School courses.

The role of this department is extremely significant: the hosted experiences bring to life, for nearly 30,000 guests, the BB&R brand and the company’s philosophy around the enjoyment and appreciation of wine.

The primary focus is naturally on the exceptional wines (whether £10 or £10,000), however this is complemented by the world-class knowledge of our hosting teams and the Michelin-quality food of Head Chef Stewart Turner, formerly of the Waterside Inn.

Whether delivering a relaxed tasting or a formal wine-paired dinner, the whole team is committed to creating the finest possible customer experience.

We have an exciting opportunity to join Berry Bros. & Rudd to lead this department, as Head of Events & Education, and are seeking an experienced individual committed to delivering the highest standards of hospitality and a passion for food and wine.

 

The role involves:

  • Setting and owning the department’s annual P&L: driving sales, optimising margins and controlling overhead costs
  • Attaining department KPIs
  • Overseeing the development and delivery of the annual product propositions
  • Identifying and assessing opportunities for growth
  • Leading, motivating and mentoring a team of 22 permanent and up to 30 additional temporary staff, across Sales, Hosting, Education and Operations
  • Hosting lunches and dinners, on occasion
  • Developing relationships with key clients
  • Working on brand, partnership and sales opportunities with other departments

 

The right candidate should:

  • Have experience of owning a P&L and managing different revenue streams
  • Be able to analyse performance data and act to enhance/mitigate
  • Have a proven track record within the top-end fine dining and hospitality sector
  • Be dedicated to delivering high-quality product and service to guarantee customer satisfaction, whilst maximising commercial return
  • Ability to use own initiative and perform under pressure, delivering seamless customer experiences on a daily basis
  • Have good wine knowledge, with the ability to discuss and present if required (WSET Diploma preferred but not essential)
  • Have a good understanding of the UK wine trade
  • Experience of successfully managing and motivating a large multi-faceted department with highly experienced and knowledgeable members
  • Ability to establish and maintain excellent working relationships at all levels, from agency waiting staff to senior management

For a full job description or to apply for this role, please submit your CV and a covering letter to Kat White at careers@bbr.com by close of play on Tuesday 31st July 2018.