Chile comes into its own |
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| Written by Harpers Editorial team | |||||||||||||
| Monday, 06 August 2007 | |||||||||||||
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I had vowed not to write about retail this month and to consider some of the areas, that I am exploring in my new guise which after years of my necessarily streamlined vision of focussing on life within the rather large goldfish bowl of multiple retail, my eyes have been opened, and mind awakened to pastures new, as I work, in various of my new guises with on-trade, wholesale and specialists and learn to understand the different and varied demands and requirements of these sectors of the business.
Then I saw the recent article in Harpers, "Own label is damaging Chile, says top producer" where it states it is "retailers' own label products, not price promotions that were most damaging to Chile's image". Well I would suggest you look back over the growth of Chilean wines in the UK over the last 10 years and identify the forces that originally drove the growth of Chilean wine in the UK. Bereft, at that stage, of any key brands, the single, most significant vehicle in growing the Chilean wine category, was the enthusiasm for, and the belief in the Chilean wine potential by the grocery multiples. Whilst Australia and South Africa had strong brands from the outset, this was clearly not the case with Chile; yes there were a few brands, however, they did not set the stake in the ground and spearhead the campaign at that stage; now that Chilean market share, at over 6.5%, and growing way above category average, is focussing our attention, we need to analyse why. Quite simply because the consumer now believes in Chile, and has developed confidence; in fact, in various surveys, Chile is identified as the wine producing country delivering best value for money at the 5 price point. And why? Because retail buyers saw the potential and value in Chile, identified the lack of strong brands at that stage, and set the ball rolling, through own brand so please, don't bite off the hand that fed the Chilean wine industry in the UK a few years ago! Looking at stats, Chile is one of the least brand dominated sectors in the UK at present - yes brands are now growing, but historically weak .. and I am delighted to see a strong generic campaign, and a focussed approach by Chilean brand owners to drive the branded sector of the category, particularly above the 5 mark. However, at the risk of enraging brand owners, who can look back a few years, I firmly believe that the growth of the Chilean category was driven by the focus and attention given by retailers on their emerging ranges of Chilean wine - great quality, great value, and five years ago, own brand dominated brand within this sector and was the driving force. Multiple retailersMultiple grocers are the quickest route to market; multiple grocers and convenience chains are where over 70% of the wine buying public buy their wines.
Own brand is a crucial part of that mix, and in the case of Chile, has played a vital and integral part in the development of this sector in the UK. The consumer is happy with Chile at around 4-4.50 why? Because supermarkets have delivered range and value for money in droves, for Chile. As an ex-buyer, my mantra was always - "be objective, think of the consumer" and this is exactly righthowever, I would hazard a guess that I, and several of my fellow, grocery multiple buyers have a less than well hidden admiration for Chile, because it does deliver at the crucial 5 mark, and its average price point is already considerably ahead of South Africa. Criticise promotions? Potentially. Criticise what the retail industry has done and is doing for Chile, via own brand? Categorically no! Before the welcome advent of Michael Cox and Wines of Chile, and before the realisation by UK importers that Chile was a brand on which to build, own brand dominated the Chilean sector in the UK, with potentially the best value and quality throughout the own brand range. Own brand, and the inherent quality and value for money that it offered is what first gave Chile a helping hand onto the UK market so let's not "diss it" now. And retailers are firmly focussed on driving this category, on communicating to consumers and to get their faithful, and trusting own brand supporters onto the bandwagon. Tesco have just launched 24 new variants to its Finest Range, Morrisons have just pushed the price point with the relaunch of The Best Own brand plays a vital part in the marketing and consumer education for mainstream wine buyers, and no one should forget this. On-trade and specialists form an important part of the critical mass, but in terms of developing Brand Chile', then this is the role of the retail outlets. Where brands are strong, focus on these, as long as quality delivers; where brands are embryonic, use whatever power you have to convey the message.. Consumers who trust a retail brand, will trust a retail wine brand my plea to retail buyers now, is to maintain quality, especially in this area, where own brand still dominates.. The UK market can be compared to shifting sands at the moment, both in terms of trade and consumer; There will be seismic changes within the industry, in all aspects within the next two years. However, given route to market, and having identified where most of our consumers are spending their money, I would be loath to criticise own brand and I would urge brand owners to review the role of own brand within total category, before sharpening spears! And I promise to write about life outside retail next month.
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Alvaro Covarrubias L.
said:
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| I agree that house brands where key to enter the UK market on a larger scale. However a captive demand from supermarkets mixed with price promotions is a deadly c**ktail in the long run; you're only a hot ticket until someone undercuts your price. As a Chilean vintner myself, I am also highly critical of the complacency this has brought to my industry, where there is (generally) hardly any will to invest in brand development or higher quality; only shifting containers of cheap and cheerfull wines. The time has come to commit to brand development, based on quality and not spin. | |
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Des Cross
said:
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I was in multiple retail and my recollection of events and the rationale and influence of own brands is quite different. The discovery of the power of BOGOF, half price offers and other promotions on wine sales in the days when there were true hi-lo operators was the big breakthrough to drive share on different wines and markets. Promotions on and supported by brands like Hardys and Isla Negra were front runners in this ,and strong promotions on brands are still what drives movements in shares between different supplying countries,Nielson figures demonstrate it every day. Supermarkets follow with own brand once share has moved in order that they can get more margin and power against the suppliers. It is the supermarket model that was developed in America and we bought over to the U.K. Own brand is a follower not a leader.It is a commoditisation of wine as a product. Having said that , it is true that supermarket buyers can start to show interest in a countries wines and they do have the power to make significant change, but what has this to do with own brand versus brand. Just because a supermarket buyer "believes in a country" they don't have to take own brand, and rarely do. Usually the first move is to list succesful brands , but trying to to get better prices and promotions than anyone else. When a first move into a country is with own brand, it is ineviatbly because of a sourcing or price issue on own brand from another country, and own brand being a commodity, it's source is transportable . Lets recognise the share and volume of own brand and its importance to suppliers, but lets not try to give it some status of being a market maker or leader. |
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Alvaro Covarrubias L.
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| Des is right; retailers love this situation. But it doesn't drive growth as a category in the long run. And some retailers (especially in Australia) are requiring that you supply them with a large percentage of your wine as a house brand or they will delist you. House brands are the ones that come before cleanskins: you never really know what you are buying. | |
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